The Commonwealth of Virginia has passed a law that disqualifies anyone making more than $57,000 from using the commonwealth's free iFile system for filing state income taxes. I've been using this system for years and it's quick, easy, and relatively thorough. Of course, the commonwealth is in a budget crunch and needs to save every penny it has, so they are eliminating this system to save the commonwealth the ~$50,000 annual cost of maintaining the iFile system. This means anyone who does not qualify for iFile must now go to a tax preparer (and pay), purchase a computer program (TurboTax or Tax Cut or what have you) or file a paper return.
Note that the estimated cost for processing paper returns will be about ~$90,000 annually. Methinks we need to spend more money on education to assist lawmakers with their maths.